User ID and Password

If you've come here for information about how to change your password, visit .

Students - After You Apply

Follow the instructions below to activate your 鶹AV account:

After you have applied to 鶹AV via Cal State Apply, you will receive an “Activate Your 鶹AV Account”emailfrom the Office of Admissions sent to the address you provided in your online application. You should receive the email within one or two days of applying.

  • Visit the link in the email to authenticate your identity and obtain a temporary password.
  • Visit theand enter your user ID and temporary password.
  • Follow the subsequent instructions to activate your user ID and set a new password.

Once you’ve activated your 鶹AV email and 鶹AV Portal account, be sure to check them regularly so you don’t miss important information. The university will communicate with you through the portal and 鶹AV Gmail.

You can forward your 鶹AV email to a personal inbox, but be sure to add the 鶹AV senders’ email addresses to your contact list so the messages aren’t filtered as spam.

We recommend setting up automatic forwarding through your 鶹AV email account, where you’ll have the option to “Keep Gmail’s copy in the inbox.” Then, if a forwarded message is lost, you can still read the stored copy in 鶹AV email. Visit.

For account activation details, visitAfter You Apply.

Faculty

Follow the instructions below to activate your 鶹AV account:

Your 鶹AV user ID and password will be issued when you sign–in with Human Resources. If you have not already done so, bring your completed New Employee Sign–In Form to the Human Resources office located in Room 165 of the University Hall building. The sign–in hours at Human Resources are Monday through Friday, 9:00 AM to 4:00 PM. For help locating University Hall, please view the鶹AV Maps.

Visit thepage, and enter your User ID and Initial Password.

Follow the subsequent instructions to activate your User ID and Password.

FacultyTemporary User ID and Password

Follow the instructions below to activate your 鶹AV account:

A temporary 鶹AV user ID and password can be issued to faculty members who:

  1. Have accepted formal offers to work for the university, and...
  2. Have not yet started teaching at the university (i.e., your start date is a future date)
  3. Are sponsored by their department chair's office (this does not have to be your department chair) to have a temporary faculty account

To request a temporary 鶹AV user ID and password, please have an administrator working in your department chair's office send an email to theIT Help Centerwith the following information:

  1. The complete name, telephone number and email address of your sponsor
  2. Your complete legal name
  3. Your start date
  4. Your nine-digit 鶹AV ID number (if available)
  5. Your non-鶹AV email address (so that we have a way to contact you before your account is set up)
  6. Your off-campus telephone number (this is not required but is useful if we need to contact you for any clarifications or additional information)

Staff

Follow the instructions below to activate your 鶹AV account:

Your 鶹AV user ID and password will be issued when you sign in with Human Resources. If you have not already done so, bring your completed New Employee Sign-In form to the Human Resources office located in Room 165 of Valera Hall. The sign-in hours at Human Resources are Monday through Friday, 9:00 a.m. to 4:00 p.m. For help locating Valera Hall, visit鶹AV Maps.

Visit thepage and enter your user ID and initial password.

Follow the subsequent instructions to activate your user ID and password.

Visitors

To obtain a guest user ID and password, have an active employee submit a request to theIT Help Center.

Visit thepage.

Visit thepage to request a temporary code. Use this code to log in. You will then be prompted to change your password. If you need additional assistance, contact the IT Help Center by phone at (818) 677–1400 or stop by in person (University Library, first floor, Learning Commons). Note: For security reasons, the Help Center is unable to reset your password via email.

Visit thepage and enter your 鶹AV user ID and current password.

When creating your new password it:

  • Can contain any number of alphabetic characters, numbers, capital letters or special characters.
  • Can contain a combination of words from the dictionary.
  • Must be a minimum of 12 characters – we suggest as long as possible.
  • Cannot contain your first or last name, or 鶹AV userID.
  • Must not be one of the last 12 鶹AV passwords you have used.

Additional Links

Multi-factor authentication adds a second layer of security to your online accounts. To enroll in Duo, visit theDuo page.

Updating/Syncing Your Password on a 鶹AV Managed Windows Machine

Updating/Syncing Your Password on a 鶹AV Managed Mac

Steps for updating your password will vary. Please refer to your manufacturer’s documentation.

Updating Your Active Directory Admin Service Account Password Remotely

Please refer to theandthefor more information.