Â鶹AV

Introduction

Current Â鶹AV students and alumni can order official Â鶹AV electronic or paper transcripts online from our partnering vendor . You may also request paper transcripts directly from Â鶹AV by mail or in person. For transcript ordering and delivery options, as well as transcript fees, visit Â鶹AV's Order Transcripts Info page.

Getting started...

1. Create a Parchment account based on your situation:

• You have Â鶹AV Portal access: Create your account and order official transcripts through the . Refer to Steps 1 to 3 below.
• You’ve forgotten your Â鶹AV user ID or password: Visit Â鶹AV's Information Technology Account Information page.
• You do not have Â鶹AV Portal access:  Order transcripts through . Read Step 5 below.

2. Have your credit or debit card ready to complete your online order. In addition to the transcript fee, a $2.50 handling fee per transcript is charged for online orders.
3. After ordering online, you'll receive an email each time your order status changes. You can  in real time.
4. Receive shipping confirmations by email and a tracking number to check delivery for orders sent via FedEx.

Go to Step 6 for Parchment chat and support.

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Steps to order official Â鶹AV transcripts online

This is a tutorial only. No log in is required.

Review the steps below to access your unofficial Â鶹AV transcript and/or order your official Â鶹AV transcripts through the Â鶹AV Portal and/or your Parchment account.

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Step 1

Go to the Â鶹AV home page at www.csun.edu and:

1. Open the MyÂ鶹AV menu in the top navigation.
2. Select the Â鶹AV Portal link.
3. Log in with your Â鶹AV user ID and password.

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Step 2

Your Â鶹AV Portal home page displays.

1. In the top navigation tabs, select the Academics menu.
2. Under Academics, select the Advising & Degree Planning link.

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Step 2a

The Academic & Degree Planning page displays a stack of six links, including:

1. View Unofficial Transcripts — These are informal transcripts you can print yourself. For your most current GPA, view your Degree Progress Report.
2. Order Official Transcripts — Select this link to have official transcripts sent to the recipients you choose.

Select the Order Official Transcripts link to open the Parchment app.

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Step 3

If this is your first time logging into Parchment Transcript Services through the Â鶹AV Portal, the displays. From here you can create an account, place an order and track an order.

• Follow the prompts to create your Parchment learner account. Because you are logged into the Â鶹AV Portal, some data will auto-fill from your student record.
• If you’ve already set up your Parchment account, you'll immediately be able to order transcripts (or cancel and leave the page) without logging into Parchment again.

Select the Continue button to create your Parchment account.

Email Tip: Your Parchment user ID is your Â鶹AV email address by default. It will auto-fill the form field.

• After you set up your account, you should add an additional email address because your Â鶹AV Gmail account (@my.csun.edu) will expire shortly after graduation.
• You can keep your Parchment account after leaving Â鶹AV.

Learn more at Â鶹AV Information Technology Graduation Checklist and Parchment’s article .

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Step 3a

Once you’ve set up your Parchment account and return to order transcripts, the Parchment Available Credentials start page will display with the Â鶹AV logo.

1. Select the Order button to order your Â鶹AV transcript.
2. Select Cancel to leave the order transcript start page. Alternatively, close the Parchment tab in your web browser. To return to the Â鶹AV Portal, select the “Advising & Degree Planning" tab in your browser.
3. From the top navigation links (upper right):

• Select the Orders link to check the status of a Â鶹AV transcript order you’ve already placed.
• Select the Profile menu link and then choose "Account Settings" to add another email address to your Parchment account or change your Parchment password. You can also sign out of Parchment.*

*Note: Use Parchment to order Â鶹AV transcripts only. Please do not fill out either of these optional “profile” sections and forms because they are only for high school students seeking admission to other schools:

• Ignore the form on the Profile - Account page.
• Ignore the Edit Profile link and form on the Dashboard page (not shown).

These optional “Profile” and “Edit Profile” forms are not relevant to Â鶹AV students. Any additional information you enter will be recorded in the vendor Parchment’s database and is not required by Â鶹AV.

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Step 4

If you’ve forgotten your Â鶹AV Portal login credentials, visit Â鶹AV’s Information Technology Account Information page. If this doesn’t work, you can do either of the following:

• Contact the Â鶹AV Information Technology Help Center, or
• Forego the portal entirely and create your account using Parchment's dedicated Â鶹AV learner account "storefront" page shown in Step 5 below.

Tip: Ordering transcripts through the Â鶹AV Portal saves time because some data will auto-fill from your student record. And if you're logged into the portal, you won't need to log into Parchment again.

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Step 5

If you do not have a Â鶹AV Portal account or Â鶹AV Gmail address, no worries. Create your Parchment account from .

• The “storefront” page is shown below. Note the Â鶹AV logo in the upper left corner.
• Enter a valid email address. You can use any email address as your Parchment user ID.
• You can keep your Parchment account after leaving Â鶹AV.

When the Continue button activates, select it and follow the prompts to create your Parchment account.

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Step 6